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Appeon Technical Support |
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Online Support |
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Online support services provide access to vast sources of problem-solving information including solved cases, technical documents, newsgroups (monitored by Appeon engineers),software maintenance releases, and more. |
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Personalized Support |
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If you need a higher level of service and commitment for mission-critical projects, Personalized support allows you to develop a closer partnership with Appeon providing you with onsite visits, regular phone consultations, planning and review of your project, or whatever else you need to be successful. |
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24x7 Support |
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Around-the-clock support for critical issues, including telephone and email access into our Technical Support organization, remote desktop troubleshooting, and a variety of other support services. |
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Update Subscription Plan (USP) |
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Automatically receive all the major and minor new version releases for a given software product during the term of the USP for a low annual subscription fee. USPs offer substantial cost savings over individual update purchases and ensure you are always up-to-date with the best software. |
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